Hemp Bombs Shipping Policy
Hemp Bombs accepts orders 24/7, and your order will be processed by our shipping team when it is received. If you choose expedited shipping, your order may be given priority to ensure that we’re able to deliver it within the requested time frame.
Please note: during the COVID-19 pandemic, shipping may be delayed due to carrier limitations. Customers in Australia may experience greater delays. Australian Post has recently opened up more air routes and is also having labor issues, resulting in greater delays to Australia due to the lack of air lift from LAX and the ability of the Australian Post to move mail in Australia. However, the USPS has secured charter aircraft at a great expense to service Australia to clear out the backlog.
Where We Ship
All 50 U.S. States
- Includes the District of Columbia and APO / FPO military addresses
- Packages shipped to military addresses can take 4 to 6 weeks to arrive
- Puerto Rico, Hawaii and U.S. Virgin Islands
- Australia, France, French Polynesia, Germany, Greece, Hong Kong, India, Ireland, Israel, Italy, Jordan, Netherlands, Norway, Philippines, South Africa, Spain, Sweden, Switzerland, Trinidad and Tobago
- We are unable to ship orders to Canada at this time due to changes in Canadian law regarding CBD products. Unfortunately, packages containing CBD products are no longer allowed through customs. We sincerely apologize for any inconvenience and encourage you to check back soon for an update.
Our team works to make sure that you’ll receive your packages as quickly as possible. Our expedited shipping may arrive later than expected due to UPS delays beyond our control.
If you order a product on a weekday AFTER 2 p.m. and choose expedited shipping, your order will be sent out within 48 hours. Orders placed after 2 p.m on Friday will not be processed until the following Monday. Hemp Bombs only ships on weekdays. We do not offer shipping guarantees, and USPS and UPS delays beyond our control may cause longer wait times. APO and APE military addresses cannot select expedited shipping. We invite you to contact our customer service team with questions about your specific order.
Hemp Bombs ships packages directly with UPS. However, packages are handed over to your local USPS for final delivery. Domestic packages usually take 5 to 10 business days to arrive at their final location. If you need a package sooner, we recommend choosing expedited shipping.
International customers may receive products within four to six weeks. We have no control over customs inspections, which can hold up products for days or even weeks.
Holidays & Sales
Shipping and processing times may be lengthened during busy sale times and Holiday seasons that create a high volume of orders. UPS does not ship on the following holidays regardless of whether you’ve selected expedited shipping:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Year's Eve
Thank you again for choosing Hemp Bombs! We’re here to help you in any way we can, and if you have any questions, you can reach us at 800-589-9098.